SALES POLICY

Effective Date: January 16, 2025

Address: 66110 Juniper Ct, Montrose, Colorado

Phone: (970) 964-4197

Email: info@premiumbathfurnish.com

Website: premiumbathfurnish.com

1. Order Placement

When you place an order with PremiumBathFurnish via our website (premiumbathfurnish.com), you are making an offer to purchase the products listed in your order. Please note that placing an order does not guarantee acceptance of your order. All orders are subject to acceptance by PremiumBathFurnish, which reserves the right to refuse or cancel any order at its sole discretion. Upon receiving your order, you will receive an email confirming its receipt; however, this does not signify order acceptance. We will send a separate email to confirm acceptance of your order and when your order has been shipped.

2. Product Availability

All products listed on the website are subject to availability. We strive to maintain an accurate inventory but cannot guarantee the availability of all products. In the event that a product you have ordered is out of stock, we will notify you as soon as possible and offer you the option to wait for the product to become available, select a similar alternative, or cancel your order with a full refund. We will not be liable for any costs, expenses, or damages that you may incur due to the unavailability of any product. Product images on our website are for illustrative purposes only, and actual products may vary slightly in appearance.

3. Order Confirmation

Once your order has been accepted and processed, you will receive a confirmation email containing an order number, details of the products purchased, and shipping information. This email is confirmation of your order’s acceptance. Please review the information in your confirmation email carefully and contact us immediately if you notice any errors. It is the customer’s responsibility to ensure that all order information, especially the shipping address, is correct. We will not be held responsible for any delays, losses, or additional costs incurred as a result of incorrect order information.

4. Pricing and Payment

The prices of products displayed on the website are in U.S. dollars and are subject to change without notice. We strive to ensure all pricing information is accurate; however, we reserve the right to correct any errors that may appear on the website. If an order has been placed at an incorrect price, we will notify you and give you the option to either cancel the order or pay the correct price. We accept various methods of payment as indicated on our website. You authorize us to charge the full amount of the order, including applicable sales taxes and shipping charges, to the payment method you have provided. All payments are subject to verification and may be delayed or refused at our discretion.

5. Shipping and Delivery

We strive to ship orders promptly after they have been accepted. Shipping times provided are estimated and not guaranteed. Shipping times may vary depending on your location, the products ordered, and other circumstances. We will inform you of the shipping method used and provide tracking information when your order is shipped. PremiumBathFurnish is not liable for delays caused by the shipping carrier, severe weather conditions, or other events beyond our control. You are responsible for providing an accurate and complete shipping address. We are not liable for delays, non-delivery, or additional costs caused by incorrect shipping addresses. Risk of loss and title for purchased items pass to you upon delivery to the carrier.

6. Order Cancellations

Customers can request cancellation of an order at any time before it has been shipped. If the order has already been shipped, please refer to our return policy below. Cancellation requests can be made by contacting us through email or phone. PremiumBathFurnish reserves the right to cancel an order at any time for reasons including product unavailability, suspicion of fraudulent payment, or a violation of our Terms and Conditions. If we cancel your order, we will provide a full refund for the price of the goods.

7. Return Policy

We offer a return policy for products that are damaged, defective, or do not meet your reasonable expectations. If you wish to return an item please contact us with 15 days from delivery date to initiate your return. Returns will be processed under these conditions:

  • Timeframe: Returns must be requested within 15 days of delivery.

  • Condition: Returned items must be in new and unused condition, in the original packaging, and with all original labels and tags.

  • Proof of purchase: You must provide proof of purchase, such as an order number, or receipt.

  • Return Shipping: You will be responsible for return shipping costs.

  • Restocking Fees: Depending on the condition of the product, a restocking fee of up to 20% may apply.

  • Damaged or Defective Items: For damaged or defective items, we will cover return shipping costs and process your exchange or refund immediately upon receiving the damaged product.

  • Non-Returnable Items: Some items may be non-returnable, such as consumables, items marked as clearance, or custom products.

To initiate a return or exchange, please contact us at info@premiumbathfurnish.com or by phone at (970) 964-4197. Our team will guide you through the process.

8. Refunds

Refunds will be processed after we have received and inspected the returned items and it is found that all conditions for return have been fulfilled. Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to be processed. We reserve the right to refuse a return if the conditions above are not met.

9. Sales Tax

We are required to collect sales tax for orders shipped to addresses within the State of Colorado. The applicable sales tax will be calculated and displayed during the checkout process. You are responsible for paying any other applicable taxes or duties related to your purchase.

10. Warranty

All our products are covered by the manufacturer’s warranty. If you encounter any issues during the warranty period, please refer to the warranty documentation included with your product or contact us for assistance. We will facilitate warranty claims with the respective manufacturer.

11. Privacy Policy

Your privacy is very important to us. Please refer to our Privacy Policy, available on our website, to understand how we collect, use, and protect your personal information.

12. Compliance

You agree to comply with all applicable laws and regulations when placing an order with PremiumBathFurnish. We reserve the right to change this Sales Policy at any time without prior notice.

13. Customer Service

We are committed to providing excellent customer service. If you have any questions, concerns, or issues related to your order or products, please contact us:

PremiumBathFurnish
66110 Juniper Ct
Montrose, Colorado
Phone: (970) 964-4197
Email: info@premiumbathfurnish.com
Website: premiumbathfurnish.com